5 Secure AliExpress Shopping Tips to Stop Frauds and Scams. It’s not always easy to keep yourself safe when shopping online. Hundreds of sites want to take your money and run, never to be seen or heard from again, for every real, trustworthy site.
It’s important to do your homework on the website where you’re making your purchases if you want to stay healthy.
What Is AliExpress and How Does It Work?
AliExpress is a subsidiary of Alibaba Group. The company is a Chinese eCommerce firm that provides a wide range of retail services to companies and customers all over the world. It surpassed Walmart to become the world’s largest retailer in April 2016.
In 2010, Alibaba launched its AliExpress division. It is an online-only business that primarily sells Chinese goods. It is more like eBay than Amazon in that it’s a host site where third-party businesses can sell their wares. It does not market its own goods.
AliExpress is Russia’s most popular e-commerce platform, and it’s also popular in Latin America. It is known for its famous Ali Express gift card and the best deals on AliExpress but shopping online can always be a risk.
AliExpress Purchases: Buyer Protections
Buying anything on the internet entails a certain amount of danger. You can’t see the item until you buy it, unlike when you shop in a physical store.
This eliminates a substantial portion of the purchase process. You can’t feel a product’s build quality or check an electronic item’s features to make sure they perform as they should.
If you are buying a well-known brand, you can avoid the issue by reading online reviews or even going to the store.
Is AliExpress, however, a safe place to shop? After all, many of AliExpress’s low-cost white-label Chinese items aren’t sold in supermarkets, so you’re on your own. In most cases, your decision would be based solely on the summary and a few pictures. As a result, it is important that the website has a strong buyer security policy.
Fortunately, it does. Two essential assurances are issued by the company:
A full refund if you do not receive your order: you can offer a full refund if the item does not arrive, or if it does not arrive within the timeline stated by the seller. Within 15 days, you will receive a complete refund.
A full or partial refund if the item is not as described: you have two choices if your order is substantially different from what you planned. You have the choice of returning the item for a total refund or holding it and getting a partial refund.
Unfortunately, obtaining a refund for a lost, faulty, or wrong item is not as easy as pressing a “Refund” button, as it is for other eCommerce sites. You’ll have to go through a lengthy conflict resolution procedure.
The AliExpress conflict resolution process consists of three steps:
To begin, you must contact the seller and inform them of your problem. This is your only choice if you want to bring a dispute before the order is completed or after it has been completed for more than 15 days.
If the seller refuses to comply while the order is still in the pre-completion stage, you must wait until the order is completed before contacting AliExpress. You’re out of options if you’re past the 15-day mark and the seller refuses to comply.
Second, you can open a dispute ticket if you are within the 15-day limit and aren’t satisfied with the seller’s answer. This formalizes the method.
Finally, if you’re disappointed with the structured discussions, you should take your complaint to AliExpress. It will then act as a go-between between you and the seller in order to reach an agreement.
Use the Reviews Page to Locate a Trustworthy Seller
Finding a trustworthy seller is the simplest way to stop using the reimbursement and conflict networks. It takes a lot of the stress out of buying from AliExpress Shopping. If the seller has thousands of happy buyers, you will have a much lower risk of having issues.
Under the AliExpress best deals headings or best deals on Ali Express you can see a lot of deals, but you need to be careful before buying. Looking at a seller’s background is the most obvious way to check them out. look for Ali Express best sellers and click the Feedback tab on any seller’s page for a detailed breakdown. Checking seller reviews is important if you want to buy cheap tech from Chinese sites safely.
Each seller has a percentage of positive feedback and a feedback score. The total of all reviews, translated into points, is the Feedback Score. Four and five stars are worth one point each, three stars are worth zero points, and one and two stars are worth one point each.
You will see star ratings subdivided into Item as Defined, Contact, and Shipping Speed further down the list. You will see if the seller in question is above or below the site average for each sub-category.
Finally, at the bottom of the page, you’ll find a peek back at their ratings as well as customer feedback.
Check the Seller’s Assurances
Sellers should also provide consumers with unique protections. The further assurances that are given, the more assured you will be in your purchase. It leads to AliExpress’s improved trustworthiness.
Guarantees are offered by sellers on a per-item basis. Just because they provide a lot of guarantees on one product doesn’t mean they provide the same guarantees across the board. Before you commit, make sure you’ve done your homework.
There are four types of assurances that sellers should provide:
On-time AliExpress Shopping. If your order does not arrive by the agreed-upon deadline, the vendor agrees to give you a full refund.
Refunds and Returns If the product is not as advertised, the seller offers a complete refund.
Returns to the United States. In your country, the seller has a warehouse. You don’t have to think about delivery costs or customs fees if you give returns to it.
Authenticity guaranteed. This is one to keep an eye out for if you’re purchasing a big-ticket electronic object. It indicates that AliExpress has checked the item’s authenticity.
Check for Buyer Protection information in the Quick Detail section of the product page, or click the Seller Guarantees tab below the product picture, to see which guarantees are given for a specific item.
Shy away from irresistible deals
Though AliExpress bundle deals & AliExpress Shopping super deals are very eye catching, not all that glitters is gold. AliExpress is known for its eye-catching prices, do not expect to nab the latest iPhone smartphone for $10. You may head up receiving an iPhone case instead. If the price seems to be too good to be true, it most definitely is. You will not be able to get the most recent iPhone for $10. Instead, you are probably going to get an iPhone keychain. Look over the fine print.
When you’re shopping online, you should also be aware of a practice known as form jacking. If you want to learn more, look up what form jacking is and how to stop it.